Updated December 13, 2011


By using this website, you agree to the following terms and conditions, so please read them carefully. These terms and conditions may be revised at any time by our updating this notice and posting it on our website. You are bound by any such revisions if you continue to use the website after we have posted the changes. We suggest that you periodically visit this page to review the most recent Terms & Conditions. If you decide to purchase products or services from SureTec Financial Corp., or any of our subsidiaries, the terms and conditions specified in your policy, bond, application, indemnity, or other agreement with SureTec Financial Corp. or any of our subsidiaries will apply. All references to "SureTec" include SureTec Financial Corp. and its affiliates listed below.


To obtain information or make a complaint about SureTec Insurance Company, you may call the surety’s toll free telephone number: (866) 732-0099. You may also write to SureTec at: 2103 CityWest Boulevard, Suite 1300, Houston, Harris County, Texas 77042. You may contact the Texas Department of Insurance to obtain information on companies, coverage, rights or complaints at: 1-800-252-3439. You may write the Texas Department of Insurance at: P.O. Box 149104, Austin, TX 78714-9104, Fax# 512-475-1771

Para obtener informacion o para someter una queja, puede llamar al numero de telefono gratis al: (866) 732-0099. Usted tambien puede escribir a SureTec : CityWest Boulevard, Suite 1300, Houston, Texas 77042. Puede comunicarse con el Departamento de Seguros de Texas para obtener information acerca de companias, coberturas, derechos o quejas al: 1-800-252-3439. Puede escribir al Departmento de Seguros de Texas, P.O. Box 149104, Austin, TX 78714-9104, Fax # 512-475-1771


Should you have a dispute concerning your premium or about a claim, you should contact the surety first. If the dispute is not resolved, you may contact the Texas Department of Insurance.

Si tiene una disputa concerniente a su prima o a un reclamo, debe comunicarse con el Surety primero. Si no se resuelve la disputa, puede entonces comunicarrse con el departamento (TDI).


Every effort has been made in this website to comply with the laws, rules, and regulations regarding Insurance Advertising, Certain Trade Practices, and Solicitations by Texas Insurance Companies. Representations as to SureTec’s licensing, authority, admission, and status with the Texas Department of Insurance and the United States Dept. of Treasury are intended to convey the facts of such licensing, authority, admission, and status. No attempt is made to state, imply, or create an impression directly or indirectly that SureTec, its financial condition or status, the payment of its claims, the terms of its bonds or its policies, nor its agents, are "recommended or endorsed" by any division or agency of the State of Texas or of the United States Government.

Any statement in this site to the effect that SureTec is "licensed" by a public body is not presented with any intention of distinguishing SureTec or its agents from any other insurer or agent similarly licensed by such public body. SureTec Insurance Company is not "connected with" any agency of the municipal, state, or federal government, but is subject to their licensing and regulatory laws. Information in this site as to SureTec’s assets, corporate structure, financial standing, age, and relative position in the insurance business is believed by SureTec to be true and correct. If you desire more information about any statement made in this site, please do not hesitate to contact SureTec Insurance Company. The process of applying for, issuing, and accepting surety bonds has important and significant legal consequences. Please seek independent professional advice and do not make purchasing decisions based solely on the statements made on this, or any, web site.


This website is hyperlinked to other websites which are not maintained or controlled by SureTec. SureTec is not responsible for the content of those websites. The inclusion of any hyperlinks to such websites does not imply approval of, affiliation with, nor endorsement by SureTec of those websites or their content. If you have difficulty linking to any hyperlinked websites or to report a dead (non-working) link, please send us an e-mail at info@suretec.com. SureTec may cancel any link at any time and will remove any link from this site at the third party site owner’s request. SureTec does not permit others to create links to its site without entering into a license agreement or obtaining our prior written consent.


This website is owned and operated by SureTec Financial Corp. Except as otherwise expressly permitted in writing by SureTec, no materials from this website or any website owned, operated, licensed or controlled by SureTec may be copied, reproduced, republished, uploaded, posted, transmitted, hyperlinked, or distributed in any way. You may download material displayed on this website for your use only and provided you do not remove any copyright and other proprietary notices contained on the materials. You may not distribute, modify, transmit, reuse, repost, link or use the content of this website for public or commercial purposes, including the text, images, audio, and video without SureTec’s written permission.


All trademarks, services marks, trade names, logos, icons and domain names located on this website are the property of SureTec and others. Nothing contained on the website should be construed as granting, by implication or otherwise, any license or right to use any trademark, service mark, trade name, logo, icon and domain name displayed on this website without the written permission of SureTec or the third party that may own such marks or names displayed on this website. Your use of the trademarks, service marks, trade names, logos, icons and domain names displayed on this website, or any other content on this website, except as provided herein, is strictly prohibited. Images displayed on this website are either the property of, or used with permission by, SureTec. The use of these images by you, or anyone else authorized by you, is prohibited unless specifically permitted. Any unauthorized use of the images may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes.


The information and descriptions contained on our website are not intended to be complete descriptions of all terms, exclusions and conditions applicable to every product or service offered by SureTec, but are provided "as is" and for general informational purposes. SureTec makes no representations or warranties that the materials are suitable for your needs, are complete, timely, reliable, or are free from errors, inaccuracies or typographical mistakes. SureTec does not warrant that the website will operate error free or is free from viruses, worms, Trojan horses or other destructive or harmful code. SureTec also assumes no responsibility, and shall not be liable for any damages to your computer equipment or other property as a result of your access to, use of, or browsing in the website or your downloading of any materials, data, text, images, video, or audio from this website, or arising in connection with any failure of performance, error, omission, interruption, defect, computer virus, delay in operation or transmission, or line or system failure. SURETEC DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.

To the maximum extent provided by law, SureTec shall not be liable to you for damages of any kind whatsoever including, but not limited to, direct, indirect, consequential, special, incidental, including without limitation, lost profits or damages resulting from lost data or business interruption, or punitive damages of any kind whatsoever that may result from your use of or inability to use this website or the materials or services provided on this website or the products or services received from this website. Exemptions of implied warranties may not be allowed in all jurisdictions.


The information provided on this site is distributed with the understanding that SureTec is not providing professional advice of any type. If you have a question requiring professional advice, such as a question relating to law, tax or financial planning, please seek the advice of a qualified professional in the relevant field.


SureTec makes no representation that all insurance products and services on this website are appropriate or available for use in your state. Some services may not be available in all states or jurisdictions. If you choose to access this website you do so at your own initiative and are responsible for compliance with any local, state and federal laws. The information contained on this website is not an offer to sell or a solicitation to buy any insurance product, bond, or service. No insurance product, bond or service is offered or will be sold in any jurisdiction in which such offer or solicitation, purchase or sale would be unlawful under the insurance or other laws of such jurisdiction. Use of this site will be governed and construed in accordance with the laws of the State of Texas, without reference to any law of any other jurisdiction that would apply the laws of another state.


You acknowledge that any software available or provided to you on this website may contain technology that is subject to strict controls by various agencies of the United States Government pursuant to United States export control laws and regulations. You hereby agree that you will not transfer or export such software from the United States (including, for example, providing such software to any foreign person or entity in the United States) or re-export such software outside the United States in violation of United States export laws and regulations. SureTec does not authorize the downloading or exportation of any software or technical data from this website to any jurisdiction prohibited by the United States export controls laws and regulations.


If you have been assigned a user ID for access to restricted sections of this site, you are responsible for all activities executed under your user ID and are the only one who may use it. To meet this responsibility, you are expected to select secure passwords and keep them confidential. Allowing another person to use your user ID and its associated passwords, using a user ID and password assigned to another person, or attempting to gain access to resources for which you are not authorized is a serious breach of security.


Should any of these terms and conditions be held invalid, that invalid provision shall be construed to be consistent with the applicable law, and in a manner so as to remain consistent with the original intent of SureTec. Provisions not otherwise held invalid shall remain in force.


The term "SureTec" as used in this website means SureTec Financial Corp., a Delaware Corporation with its principal place of business at 2103 CityWest Boulevard, Suite 1300, Houston, Harris County, Texas 77042.  (713) 812-0800.

The term "SureTec Insurance Company" and all references to the SureTec subsidiary which underwrites and issues fidelity and surety bonds, refers to SureTec Insurance Company (National Association of Insurance Commissioners ("NAIC") Company Code 10916, Texas Department of Insurance No. 94942), an insurance company domiciled in the State of Texas and licensed to write fidelity and surety products in 48 states and the District of Columbia, with its principal place of business at 2103 CityWest Boulevard, Suite 1300, Houston, Harris County, Texas 77042. (713) 812-0800.

The term "SureTec Information Systems, Inc." and all references to the SureTec operating entity which does not engage in the business of insurance nor the issuance of fidelity and surety products, refers to SureTec Information System, Inc., a Delaware Corporation, with its principal place of business at 2103 CityWest Boulevard, Suite 1300, Houston, Harris County, Texas 77042. (713) 812-0800.

The term "Funds Disbursement Services, Inc." and all references to the SureTec operating entity which does not engage in the business of insurance nor the issuance of fidelity and surety products, and which performs escrow services in the State of California, refers to Funds Disbursement Services, Inc, which operates under California Escrow License 9632324, and has its principal place of business at 3033 5th Avenue, San Diego, CA 92103, USA.

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